incident-management Incident management is a team responsibility Effective teamwork plays a crucial role in maintaining system stability and preventing incidents. We discuss how team's involvement helps.
incidents Getting started with Incident Management Getting started with managing incidents is easy. In fact, the initial setup takes just 5 minutes, and within the first 3 minutes, you will start receiving alerts.
announcements A recap of 2023 A recap of every major feature we released in 2023 and some interesting stats.
guides Basics of Incident Management There is a great deal of things we can develop and learn from our incidents. Incident management is a vital piece in bringing your resiliency together.
escalations Getting started on alerts with Escalation Policies Discover the key to effective incident management – setting up alert escalation policies. Learn how to get started with our step-by-step guide to ensure timely responses and minimal downtime during critical incidents.
culture Building a culture of Incident response How to build a culture of incident response that is not just about solving problems but about creating stronger teams,and a resilient and thriving workplace
incidents Incident response and awareness acceleration: What we can learn from responders of Queenstown floods. We look at how New Zealand's disaster teams came together during floods and jolted our learnings.
alerts Alternatives to SMS alerts WhatsApp, Telegram, and Slack can be great alternatives to SMS alerts. More reliable alerts and you can take actions against an incident efficiently too.
Starting with Incident management career A small list of resources to start your incident management career.
postmortem Postmortem of our Dashboard's outage Postmortem of Dashboard's outage on 30th May 2023. Incidents, Alerts, Escalations, API, and Status Page were NOT impacted.
